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Reviews

Cooke's Plumbing and Septic strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 772-773-6570.

"We will definitely use your company"

Nicholas Mann came out to inspect our septic pump and clear a mail line clog. My wife and I can't say enough about Nick and how professional, curious and knowledgeable he was with us. We will definitely use your company in the future and will be glad to recommend to family and friends. Thanks again, Nick!

Jesse Perez
      "We will definitely use your company"

      Nicholas Mann came out to inspect our septic pump and clear a mail line clog. My wife and I can't say enough about Nick and how professional, curious and knowledgeable he was with us. We will definitely use your company in the future and will be glad to recommend to family and friends. Thanks again, Nick!

      Jesse Perez
      "HE WAS TERRIFIC!"

      We called Cooke's when we had a bathroom leak and weren't sure if it was a plumbing or septic issue, as their technicians are experienced in both. Brenda, who helped on the phone was great and sent Anthony out right away. HE WAS TERRIFIC! Great attitude, knowledgeable, went right to the source of the problem, explained our options, and ensured us we'd be up and running before he left. He called Kevin who came out with the septic truck and the two of them fixed our problem quickly, professionally, and both had such great dispositions. We tried to tip Anthony, who refused it, knowing we had an expensive repair that day. They made a stressful situation so much easier and I will definitely use Cooke's for any future plumbing & septic service.

      Eye Candy Grafix
      "Cookes 24/7 answering service is in USA and one of the best, most efficient, most knowledgeable, I've ever encountered."

      Had a Friday night Septic tank backup, at my rental property. Called Cookes 11pm Friday nite. Cookes 24/7 answering service is in USA and one of the best, most efficient, most knowledgeable, I've ever encountered. In a few minutes, a pump out truck and time was scheduled for 10 am Saturday morning.. Next morning when I got to my property Dillon (Cookes very capable, septic specialist) was already there. In a few hours he had the septic pumped out and the lines flushed and everything working perfectly again. The Pump out price and line flush were very reasonable. Thanks to Dillon, and the Cookes crew. I'm now a dedicated Cookes customer.

      Maureen Greenberg
      "They have always been a HUGE help!"

      We have had a couple of water heater emergencies over the years, and they have always been a HUGE help! They sent knowledgeable tech who did a thorough and FAST job so the after-hour expense wasn't unbearable.

      David Pittman
      "I called on a Saturday morning and was able to get a 1:00 PM appointment."

      I called on a Saturday morning and was able to get a 1:00 PM appointment. Cooke's office called 30 minutes before appointment and advised the tech would be there at 1:00 PM. The service tech Nick arrived on time, listened to my issue, and went right to work. Nick was very personable and new what the likely cause of the problem was. Nick had the problem resolved in no time. Nick is a great representative for the company, and is one of the reasons I will recommend Cooke's.

      Russ A.
      "Good guys."

      Fast response time, actually came a day early. Andrew is professional and knowledgeable. He showed up and was able to answer my hundreds of questions and repair all my indoor plumbing issues. He then called for the Septic truck to come and pump/wash my septic. Kevin showed up with the truck and was very professional and made quick work of the pump out. Good guys. Would recommend and will use again!

      Chris M.
      "We appreciate Cooke's and Stephen getting us out of a jam."

      Stephen came to our house on 12/28/20. It was late in the day because our existing septic company could not fit us in. Stephen was professional and did a great job. 5 Stars on everything he did. We appreciate Cooke's and Stephen getting us out of a jam. Cooke's immediately got on dispatch, rearranged their schedule, and assured us they would get the job done. What confidence! We will use Cooke's from here on out - from the first phone call to fixing the situation - they were awesome and we highly recommend them!

      Susie
      "5 STARs!"

      Will conducted a septic inspection for me and I couldn’t be happier with the service and integrity. He was very straight forward before I spent a dime on the inspection letting me know what potential outcomes there could be (good and bad). He went well out of his way and his obligations as an inspector to help, guide, and accommodate me in the process going above and beyond what was asked for. The pricing was very reasonable considering the amount of work involved and I’m beyond grateful. Thank you, Will! 5 STARs! would recommend and will continue to do do business with this company.

      Brina Rina
      "They deserve a 5 Star rating!"

      I was impressed with Andrew as the tech team leader when he arrived at our home. The entire team was professional, courteous and performed their tasks neatly. They fixed all the issues we had in the septic system and explained every detail step by step. They were not in a hurry and worked together as a unit. The service pumper Frank was awesome, insightful and meticulous as he cleaned and pumped out the septic system. The price was fair and and the options they offered us were well explained. There was no pressure placed on us. They deserve a 5 Star rating!

      Dr. Bob Roach
      "Cooke's Plumbing is our go to plumbing company!"

      Cooke's Plumbing is our go to plumbing company! We have a few commercial properties and when we have needed a plumber, they have been so quick and reliable! We have worked with Anthony and request him when we call because he truly exceeds expectations when it comes to customer service. You can always count on him to call and explain the issue and also what he is going to do to repair it!

      Savits Enterprises, Inc
      "He was professional, friendly and very knowledgeable."

      When I called Cooke's they answered the call promptly and courteously. They called me the next day to make sure the time was convenient. My service pro was Justin Toth. He was professional, friendly and very knowledgeable. He came first to inspect my septic (free of charge) and offered me 3 options for taking care of my problem. He had another truck here quickly and they took care of the job quickly, but very efficiently. He did an excellent job and when the job was complete, he showed me pictures of the inside of my tanks. He is a definite asset to Cooke's. I also have to add that since a new company has taken over, I see a vast improvement in the service.

      Dottie Weakland
      "I could tell that he knew exactly what he was doing."

      Needed septic system pumped out and Anthony Z. was the Diagnostic Technician. He was fantastic!! Very professional and answered all of my questions. He explained things as he was trying to find my septic tank. Once found, I could tell that he knew exactly what he was doing. Milton F. came with the big truck to pump out the septic. Milton was also very friendly and professional. I was a huge relief to have my septic system pumped and checked for any issues. Thank you so much Anthony and Milton, you both were awesome!!

      Suzanne Ventura
      "I totally recommend Cooke’s"

      I was very pleased with Paul from Cooke’s Septic Services! He was very pleasant and respectful of me and my property. He took the time to explain what he was doing and why, and answered all my questions. I totally recommend Cooke’s, and think you would be lucky if Paul was the mechanic they sent you!

      Karen Stowell
      "They took the time to explain to me what they were looking for and exactly what and why they were doing."

      Michael and Frank came out to my home to check on my septic system. I had not had it serviced since moving here and had only had sewers in my previous homes. They took the time to explain to me what they were looking for and exactly what and why they were doing. They were professional & obviously knew what they were doing. They did the job quickly & left the yard in good shape. I would recommend this company and will use their services in the future. Great job and great talking to both of these gentlemen.

      Gino Lucia
      "He was polite , skilled and patient."

      Yesterday , Cooke's came to my residence to pump out my septic tank. It was way over due and completely filled. Robby was the technician and he was a very good representative of the company. He was polite , skilled and patient. Did an excellent job while working smoothly with his partner.

      David Burdette
      "Our yard look good as new!"

      This was beyond a fantastic service. I called Friday mid afternoon and they were able to send someone out that same day as well as give us a 30 minute window. Our technician Justin came to our house and I explained to him what was going on and right of the bat he told us what we going to be looking for. Justin was very knowledgeable and offered great services and guidance. Justin explained what he was doing as he was doing it. To top it off you can’t even tell someone came, our yard look good as new. This company highly recommend as well as having Justin as the service technician. Great job!

      Ashley Foster
      "These guys did an outstanding job!"

      I moved to Hobe Sound about a year and a half ago and purchased a home with a septic tank. I needed to have my septic tank serviced and called Cooke's Plumbing. I have never dealt with a more professional plumbing company in my life. These guys did an outstanding job! Anthony, Ralph and Milton were incredibly professional, informative, understood my concerns and addressed them all without hesitation. Hiring any trade company is always scary because frankly you never know what to expect. It's all about hiring the right people and they got right with these guys. I would call them in heartbeat for anything related to plumbing or septic. Seriously, outstanding experience from start to finish!

      Jesus Rassi
      "I would definitely use Cooke's service again and would recommend them to my friends."

      Michael Conway and technician in training Robby were fantastic. They arrived on time, were very professional, and patiently answered our questions. They took the time to explain things thoroughly and gave us options for service/repair. As the job progressed, and the scope of the repair increased, they worked with us every step of the way. I would definitely use Cooke's service again and would recommend them to my friends.

      Rob Richter
      "Everything went quickly and professionally."

      Michael was totally professional and went right to the problem with a solution. All of my issues were taken care of in a prompt manner. Michael took the time to explain each task that was done and why this will will resolve the problem. Everything is working well now and I highly recommend Cookes and Michael especially. Thank you, Michael.

      I am writing a second review because I want to thank Brian who assisted Michael with the tank truck and Brian's name did not show up to give him a direct review. Once Michael did a great job of assessing the issues he called Brian to bring the tank truck. Brian arrived quickly and went right to work. Brian coordinated with Michael for the tasks needed. Everything went quickly and professionally. Once finished, Brian cleaned and made everything good. The problem was solved and I was very pleased with the work done. Additionally, both Michael and Brian worked through the rain and I really appreciated that they did, thank you.

      Chris Principe
      "Awesome crew!!!!!"

      Cooke's just did an entire septic replacement across the street from me in Palm City, FL. What an impressive job. This company is wonderful. Great job not blocking the streets as well. There was so much dirt piled up as they did the job that I never thought they could get it back to the way it was. Well they certainly did! Beautiful job in this high heat. We will be using you for our future needs. Awesome crew!!!!!

      Cindy Kummer